Refund policy

Blackout Dubai operates a strict "No Exchange, No Refund" policy. All sales are final. Please choose carefully before making your purchase.

We do not offer exchanges or refunds for change of mind or incorrect choice, including sizing issues.

If you believe that you have received a faulty or damaged item, please contact us within 7 days of receiving your order to discuss the issue. We will assess each case individually and, if deemed necessary, offer a replacement or a store credit.

We do not offer exchanges or refunds for sale items or items purchased using a discount code.

Thank you for shopping with Blackout Dubai. We hope you love your purchase!